Ways employers should strategize on paid time off benefits

As published by Employee Benefits News on July 20, 2020.

Paid time off is one of the most desirable benefits, and often the most negotiated benefit for applicants. Whether the time is allocated in buckets of vacation, sick, and personal leave or lumped together under a single policy, a 2019 WorldatWork PTO study found that over 60% of employers design and market their PTO policy as a way to attract and retain employees.

Design, strategy and company dollars continue to be redefined to create a competitive total rewards package encompassing base salary, wellbeing, benefits, recognition, and development promoting employers of choice. Companies large and small would do well to incorporate the following strategies into their compensation packages:

  • Unlimited PTO – Employers, start-ups, and nonprofits are offering this perk.
  • PTO buy/sell plans – These allow an employee who needs additional days off to purchase additional PTO on a pre-tax basis or sell PTO back to the employer.
  • Mandated or employer-sponsored paid leaves – This leave allows for parental leave, leave for school activities, or to seek medical treatment.
  • Expanded parental leave policies – Offering these expanded or unlimited leave and PTO policies enable employees to have more time away without the need to tap into their traditional paid time off.

Unused PTO
Even with PTO topping the list as the most desirable benefit and companies expanding PTO policies, according to surveys conducted by both U. S. Travel and WorldatWork, employees increasingly leave PTO on the table. A study by Namely found that employees with unlimited time off take two days less than the average for employees with a limited PTO policy. These employees cite competition within employee groups to see who works harder, who can move up the corporate ladder faster, or gain access to better projects by not taking time away.

The Shocking Costs of Unused PTO
Stress, productivity, health, happiness, and creativity are the costs of unused PTO that can be measured by factors such as the rate of turnover, health care costs, and accountability measures. The individual costs to employees who have no ability to roll-over their PTO can be over 200 million days lost annually. This loss equates to employees giving up $62 billion in benefits for an average of $600 annual loss per employee.

Costs associated with the PTO carryover liabilities from U.S. companies, according to the U. S. Travel survey, equals $224 billion annually. Although with unlimited PTO there is no accrual of PTO, therefore, there is no payout required at termination of employment and no balance that employers need to carry on the books.

Time off barriers
When employees are working in a non-supportive culture, it can be a barrier to their using earning time away from the office. Companies have been known to utilize a variety of passive-aggressive tactics with employees. The U. S. travel survey found the following cultural perceptions from employees in regards to leaving PTO on the table:

  1. Returning to a large work-load;
  2. Inability to roll over or bank time;
  3. Not being able to financially afford time off;
  4. Time off becomes harder with the advancement in the company;
  5. A desire to show dedication to work;
  6. Fear of being seen as replaceable.

Employees also save or bank their time for high impact life events, (medical necessities, family/ caregiver needs, births/adoptions). The U.S. does not mandate a paid Family Leave (with the current COVID-19 or state law exceptions). As a result, many employers do not provide paid leave. The good news: a Mercer study shows that the gap is closing, however, with 40% of employers surveyed offering a paid parental leave policy.

Holistic Well-being Culture
A work and well-being survey conducted by the American Psychological Association (APA) found that the positive effects of returning from paid time off left employees with less stress, increased energy, more motivation, and a positive mood. These resulted in an increase in productivity and quality of work.

Leaders can build a supportive culture by:

  1. Using PTO when sick or in need of mental health days and for vacation themselves. If leaders come to work ill that can send a negative image to employees.
  2. Encouraging others to use PTO and then sharing positive experiences of being away.
  3. Supporting “unplugging” from work-related technology, using out of office messaging, and phone apps such as Thrive Away to block time away.
  4. Reviewing workload and cross-train so the important work has coverage.
  5. Allowing employees to have appropriate time to transition smoothly back into a daily routine.

By building a supportive wellbeing culture around PTO benefits, a positive net effect of the work-life balance is a workforce that is whole, healthy, and productive. In return, the holistic health of the employees leads to the holistic health of the organization.

DOL Temporarily Extends COBRA Sign-Up Deadlines

Terminated workers are given more time to elect COBRA coverage and pay premiums

In response to the COVID-19 pandemic, the U.S. Department of Labor (DOL) released a new final rule that temporarily extends the period in which eligible employees can elect COBRA health insurance coverage and the deadline for them to begin making COBRA premium payments.

Read the full article from SHRM, with input from BAN’s Director, Human Capital Management Services here.


Total Rewards in the Post COVID -19 Era

What makes an employer an “employer of choice?” It is about an organization’s ability to not only attract quality employees but also to retain those employees as well. In Human Capital Management (HCM) terminology, this is called having a total rewards program.

The total rewards concept has been around for years, but a total rewards program looks different today than it did a generation or so ago. Total rewards programs for baby boomers and past generations were focused on the base salary and health and welfare benefits. Competitively, a total rewards philosophy looked like, at minimum, matching or a cut above what other employers were offering in order to entice employees to a business. Employees knew this. Therefore, employee retention was easy to manage as job jumping was mainly centered on moving up the career ladder or due to poor management techniques.

Read more from Bobbi Kloss as published in Advertising HR Newsletter and Entertainment HR Newsletter.

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Bobbi Kloss is the Director of Human Capital Management Services for the Benefit Advisors Network – an exclusive, national network of independent employee benefits brokerage and consulting companies. For more information, please visit: www.benefitadvisorsnetwork.com or email the author at bkloss@benefitadvisorsnetwork.com.

CARES Act Tax-Free Student Loan Repayment Plans

On March 27, 2020, Congress passed H. R. 748, (CARES Act), and President Trump signed it, making it a new law.  Called to be the “single-biggest economic relief package in American history,” the CARES Act amends the Internal Revenue Code (IRC) and is created to provide economic relief and stimulus to workers, families, and businesses of all sizes who are suffering from the effects of Coronavirus-19 (COVID-19).

The CARES Act encompasses many provisions including:

  • Health and Welfare benefits expansions
  • Retirement benefit expansions
  • Unemployment Benefits expansion and tax  credits
  • Individual tax credits
  • Social Security and payroll tax credits
  • Small, Midsize, and Large Employers Business loans, including for non-profit and public entities
  • Tax-Free Student Loan Repayment Plans
  • Further Limitations on Paid Leave

While guidance will be forthcoming on the applicability of the various components of the CARES Act by the IRS, the Small Business Administration (SBA), the Department of Treasury, and the Department of Labor, this HCM Alert is the first in a series about the CARES Act. This alert addresses the Tax-Free Student Loan Repayment Plans under this Act.

Student Loan Repayment Plans

Since 2016 employers have turned their attention to developing plans to assist their employees in paying down their student loan debt. With debt continuing to rise, 44.7 million U. S. borrowers with $1.56 trillion federal and $1.24.54 billion in private student loans for an average of $32,731.00 and student loan reimbursement plans have continued to be an advantageous program to offer for an employer’s ability to attract and retain employees.

Until the passage of the CARES Act, through an Employers Education Assistance program, employers have been able to provide up to $5,250.00 annually in non-taxable income to employees for:

  1. the payment, by an employer, of expenses incurred by or on behalf of an employee for the education of the employee (including, but not limited to, tuition, fees, and similar payments, books, supplies, and equipment), and
  2. the provision, by an employer, of courses of instruction for such employee (including books, supplies, and equipment),

but not including payment for, or the provision of, tools or supplies which may be retained by the employee after completion of a course of instruction, or meals, lodging, or transportation. The term “educational assistance” also does not include any payment for, or the provision of any benefits with respect to, any course or other education involving sports, games, or hobbies.

The CARES Act expands the above provision of the IRC, allowing for the inclusion of employer-provided payment assistance to its employees’ qualified student loans as a non-taxable income to employees.

The total amount of non-taxable employee income for all employer-provided Education Assistance is $5,250.00. This provision for Student Loan Repayment plans is in effect for the period of March 27, 2020 (the day of enactment) until December 31, 2020.

As businesses continue to make decisions on where best to deploy their capital, consideration should also be given to the fact that the CARES Act also provides an automatic 6-month temporary pause in payments for students holding student loan debts. The CARES Act suspends payment of both principal and interest for federally held student loans through September 30, 2020. Likewise, interest will not accrue during this period.  Not all federal student loans, including FFEL and Perkins loans, qualify and this forbearance provision does not apply to private student loans. 

Furthermore, the CARES Act lifts the requirement of applying for a forbearance that had been communicated earlier in March. After announcing Coronavirus (COVID-19) a Public Health Crisis on March 13, President Trump announced that interest would be waived on federally held student loans and a two-month forbearance was initiated. This required borrowers to apply for protection. Being an automatic suspension under the CARES Act, this application process is no longer necessary for eligible student loans. It though a consideration that payments should continue to be made to the student loan that is in forbearance. Because interest will not accrue during this period, the payment will be applied to the principal amount owed, which will reduce the debt at a faster rate.

Amidst the employment challenges presented by COVID-19, employers are continuing to evaluate decisions that will enable them to attract and retain quality employees. Having and communicating available resources that will support employees during this time of crisis will continue to keep an organization in the forefront as an Employer of Choice.  For example, sharing with employees that CARES Act also means the garnishment of wages. Social Security and/or tax refunds and debt collection process are also in forbearance. Additionally, any non-payments during this forbearance period will be counted toward any payments due through a public service loan forgiveness program.

Employers that are looking to implement an Employer Paid Student loan repayment policy in consideration of the Student Loan Replacement provisions of the CARES Act, or wanting to be able to assist in guiding their employees through all available options, should seek out creditable providers to guide them and their employees. While the CARES Act  provision offers a short-term solution to an existing challenge, employees and employers alike have been waiting for a similar solution and with anticipation await passage of the

Employer Participation in Repayment Act of 2019 (H.R. 1043).   Your trusted benefits advisor can provide you with access to vetted solutions to assist you in this process and keep you updated with the latest developments. 

Latest COVID-19 News for Employers: Unemployment Insurance

With many businesses being faced with mandatory State orders to temporarily close or scale back their services in an ability to minimize the spread of the Coronavirus (COVID-19), workers are being displaced. Turning to the unemployment lines, employees are questioning their employers about their potential eligibility for Unemployment Insurance (UI) benefits. While the determination of eligibility is based upon many determining factors such as length of employment, wages earned over a given period of time and reason for separation, an employer is not in the position nor should not attempt to make that determination.

Concerned employers though can be aware that the U. S. Department of Labor (DOL) on March 12 issued guidance permitting States “significant flexibility” in amending the guidelines for which an employee may receive benefits due to the effects of COVID-19.  “Clarifying the flexibility in which a person may be eligible for unemployment insurance benefits during the coronavirus outbreak will ease financial burdens for those workers affected by the virus,” said Assistant Secretary for the Employment and Training Administration John Pallasch.

This DOL guidance provides that UI benefits may be available for employees:

(1) When an employer temporarily ceases operations due to COVID-19, preventing employees from coming to work;

(2) An individual is quarantined with the expectation of returning to work after the quarantine is over; and

(3) An individual leaves employment due to a risk of exposure or infection or to care for a family member.

In addition:

  • Federal law does not require an employee to quit in order to receive benefits due to the impact of COVID-19, and
  • If an employee on leave is receiving payment for their leave, the employee is not deemed unemployed and therefore not eligible for unemployment insurance.

Information regarding eligibility for benefits and how benefits will be treated for charging an employer’s UI account for benefits paid out is changing day to day and is different state to state.  It is important that employers refer to their individual state unemployment office for guidance, a listing of which is provided here as well as refer their employees to their local UI office for the latest information regarding eligibility.

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With more than 20 years of Human Resource Generalist & Executive Level HCM Management experience, Kloss serves as the Director for the Human Capital Management Department for Benefit Advisors Network (BAN). With a deep understanding of the increasingly complex and diverse HR industry, Kloss provides her expertise to BAN’s employee benefit brokerage members as well as their employer clients. She oversees all HR-related functions for the association, initiating pro-active, strategic compliance practices, which limits exposure in all areas of potential liability for BAN members and their clients.