BAN Blog

‘Strategic’ Will Be the Word of the Year for 2021

Published by Human Resource Executive, December 2020.

This year has brought HR a host of unprecedented issues to navigate: employee safety concerns, engagement in a newly remote world, legal considerations and even the reshaping of the HR role itself. With all of that change just in the last few months, many HR leaders are looking to 2021 with a bit of trepidation: What’s next?

Bobbi Kloss, director of human capital management services for the Benefit Advisors Network, says HR leaders should be approaching the coming new year with a focus on strategy. Among everything 2020 taught HR leaders, she says, is how key it is to be prepared for everything that could come. Kloss recently spoke with HRE about what she thinks 2021 will bring for HR.

HRE: What was HR’s shining moment in 2020? Conversely, where were mistakes made?

Kloss: HR’s shining moment for 2020 was to be able to simultaneously manage the direction of the workforce to remote work, implement safety protocols within the office and manage the policies for quickly emerging laws to address the needs of the workforce for both employee and continuing business operations.

Individual HR mistakes included failure to be strategically prepared for an event, such as a pandemic, to occur. Just as the federal government is to have a plan for nationwide disasters, we have experienced enough workforce dynamics (outside events that disrupt business continuity)—such as major shifts in the economy, natural disasters, government administration changes, etc.—in our lifetime that have impacted business to know that we should have a plan in place.

Employers learned in 2020 the need for the business culture to represent a communication plan of clear and consistent messaging to employees. Recognizing that employees look to leadership for authoritative direction, HR is able to craft messaging to support an inclusive culture.

HRE: What should be HR leaders’ first priority for 2021?

Kloss: “Strategic” is the key word for 2021.

Be prepared for what lies over the horizon. Become knowledgeable on President-elect Biden’s administration policies and work with the C-suite to have a plan in place to align with the business goals and objectives for the short- and long-term (one, three and five years).Advertisement

Also important for HR leaders is to learn from the lessons of 2020 as to what worked and what needs to be improved. This might include reviewing policies, processes and technologies to create efficiencies that continue to improve upon the culture of the company and positively impact the company’s bottom line.

HRE: Compare HR’s role in large organizations today with a year ago. Will that continue to evolve in 2021?

Kloss: Maintaining relevancy for HR’s place at the C-suite table will continue to evolve. With a focus on the bottom line, the ability to outsource to improve efficiencies and reduce costs is a trend for many organizations across their business units. HR is becoming one of the most outsourced positions.

Overcoming this challenge in HR means that, as human resource professionals, the value brought will be in becoming strategically focused and showing the ROI of the position. This means being aware of the strategic solutions brought to the table and tying these business objectives to the bottom line.

EEOC Issues Notice of Proposed Rulemaking Related to Wellness Programs

EEOC Issues Notice of Proposed Rulemaking Related to Wellness Programs

Since 2019, employers faced uncertainty regarding the status of wellness program incentives under the ADA and GINA. On January 7, 2021, the EEOC issued a Notice of Proposed Rulemaking on Wellness Programs Under the ADA and GINA that addresses this issue. The proposed rules deviate somewhat from prior EEOC guidance and positions.  

Specifically, the proposed rules apply the ADA’s insurance “safe harbor” to health contingent wellness programs offered as part of, or qualified as, an employer-sponsored group health plan, thereby segregating them from health contingent wellness programs offered to all employees, regardless of their participation in the employer’s health plan.  Instead, the latter are lumped in with non-health contingent wellness programs (i.e., wellness programs that involve a disability-related inquiry or medical exam but are not activity-based or outcome-based) and subject to the ADA wellness rules. 

Consistent with the EEOC’s announcement in the summer of 2020, the proposed rules require any incentives provided for participatory wellness programs and/or wellness programs not offered as part of a group health plan to be “de minimis.”  If the rules are finalized as proposed, employers may no longer rely upon the 30% (or 50% for smoking cessation) limit on incentives for these types of programs. 

Finally, the proposed rules amend the GINA regulations by, among other things, limiting wellness program incentives for employees who complete health risk assessments that contain information about their spouse or dependents’ family medical history or other genetic information to a similar de minimis amount. 

The proposed rules are described in more detail below.

Background

As background, under the ADA, wellness programs that involve a disability-related inquiry or a medical examination must be “voluntary.”  Similar requirements exist under GINA when there are requests for an employee’s family medical history (typically as part of a health risk assessment).  For years, the EEOC had declined to provide specific guidance on the level of incentive that may be provided under the ADA, and their informal guidance suggested that any incentive could render a program “involuntary.”  In 2016, after years of uncertainty on the issue, the agency released rules on wellness incentives that resembled, but did not mirror, the 30% limit established under U.S. Department of Labor (DOL) regulations applicable to health-contingent employer-sponsored wellness programs.  While the regulations appeared to be a departure from the EEOC’s previous position on incentives, they were welcomed by employers as providing a level of certainty.

However, the rules were subsequently challenged by the AARP, which alleged that the final regulations were inconsistent with the meaning of “voluntary” as that term was used in ADA and GINA.  After much back and forth in the lawsuit, in December 2017, the court vacated, effective January 1, 2019, the portions of the final regulations that the EEOC issued in 2016 under the ADA and GINA addressing wellness program incentives.  This was, in most part, due to the timing proposed by the EEOC to develop new regulations. 

Accordingly, since January 1, 2019, employers have been operating with little guidance or clarity regarding whether incentives provided for participatory wellness programs would be agreeable to the EEOC.

EEOC Proposed Wellness Regulations

ADA Proposed Wellness Regulations

The EEOC’s proposed rule seeks to amend two sections of the ADA regulations, related medical examinations and inquiries, and the insurance safe harbor.  In the preamble to the proposed rule, the EEOC recognizes that the meaning of “voluntary” is in the eye of the beholder but takes the position that if incentives are too high, then employees may feel coerced to disclose protected medical information in order to be rewarded or avoid a penalty.  Accordingly, participatory wellness programs that include a disability-related inquiry and/or a medical examination or health-contingent programs that are not part of, or do not qualify as, a group health plan must not impose terms that would adversely affect the terms, conditions, or privileges of employment for employees who do not participate and, therefore, must limit incentives to a de minimis amount.

While “de minimis” is not specifically defined, the EEOC provides some examples to help guide employers, including:

  • Providing a water bottle
  • Providing a gift card of “modest” value

Items the EEOC indicates would not be de minimis include:

  • Providing a $50 a month premium reduction for completing a health risk assessment
  • Paid airline tickets
  • Annual gym memberships

The EEOC requested comments on the types of incentives that should/should not be considered de minimis.

The proposed rules list four factors that can be used to determine whether a wellness program is “part of” a group health plan:

  1. the program is only offered to employees who are enrolled in an employer-sponsored health plan;
  2. any incentive offered is tied to cost-sharing or premium reductions (or increases) under the group health plan;
  3. the program is offered by a vendor that has contracted with the group health plan or issuer; and
  4. the program is a term of coverage under the group health plan.

The proposed rules included other protections for employees.  Specifically, they (1) prohibit employers from retaliating, interfering with, coercing, intimidating, or threatening employees, such as coercing them to participate in the program or threatening disciplinary action if they don’t participate, (2) protect employee confidential information obtained by a participatory wellness program or a health-contingent wellness program that is not part of the group health plan by requiring information collected to be aggregated in a form that does not disclose, and is not reasonably likely to disclose, the identity of specific individuals, (3) with limited exceptions specific to carrying out wellness program functions, prohibit the employer from requiring the employee to agree to the sale or disclosure of medical information or waive confidentiality protections under the ADA to participate in the program; and (4) clarify that employers must still comply with other federal civil rights laws.

Finally, because the EEOC is now proposing a de minimis incentive standard for most wellness programs, it no longer believes that it is necessary to require employers to issue a unique ADA notice that describes, among other things, the type of medical information that will be obtained and the purposes for which the information will be used.

GINA Proposed Wellness Regulations

Under the proposed GINA rules, employers may provide de minimis incentives to employees who complete health risk assessments that contain information about their spouse or dependents’ family medical history or other genetic information.  The EEOC uses the same examples of what would be de minimis under the ADA for purposes of GINA, such as providing a water bottle or a modest gift card. 

The proposed rule does not prohibit an employer from offering a greater incentive (i.e., a non-de minimis incentive) to employees who provide their own genetic information as long as the employer makes it voluntary for the employee to complete the questions regarding genetic information (and the instructions clearly indicate which questions are voluntary), or to an employee who completes a health risk assessment that includes genetic information, if the employee participates in a disease management program, other program that promotes a healthy lifestyle, and/or meet a particular health goal, as long as the programs are also offered to individuals with current health conditions or health risks. 

The EEOC uses an example of an employer who offers $150 for completion of a health risk assessment which requests information about family medical history or other genetic information but makes it clear that the incentive is available regardless of whether the employee completes any questions related to genetic information.  The assessment identifies which questions are related to genetic information.  Employees can earn $150 if they disclose family medical history and participate in a program designed to encourage weight loss or a healthy lifestyle; however, if the employee does not want to complete the questions related to genetic information, they can still earn the $150 if they attain a certain health outcome by participating in other activities.  The incentive complies with GINA.

What’s Next for Employers?

The wellness regulations are proposed at this time and it is uncertain when they will be finalized; however, if history is any indication, any final regulations will be challenged in court.  While employers are not required to make any changes to their wellness programs at this time, they should continue to monitor developments and work with employee benefits counsel when designing their wellness programs.  Release of final regulations may be further delayed if the Biden administration freezes new rules pending further review. 

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About the Authors.  This alert was prepared by Marathas Barrow Weatherhead Lent LLP, a national law firm with recognized experts on the Affordable Care Act.  Contact Stacy Barrow or Nicole Quinn-Gato at sbarrow@marbarlaw.com or nquinngato@marbarlaw.com

Change or Die

A benefits industry veteran has ideas about how to stay relevant.

Published by ThinkAdvisor

These names ring a bell? Atari. Blockbuster. Myspace.

What do they all have in common? Failure to change. Regardless of current economic conditions, the one constant is the need for employers to gather advice on how to address problems within their business so they can adapt, change, and remain sustainable. Interestingly, not adapting and changing or pivoting is one of the reasons businesses fail. Many of us have heard, “change or die.”

Although everyone is aware that the only thing constant in the world is change, people resist change due to various reasons, including fear of failure or criticism, and certainly fear of the unknown.

(Related: The 10th Amendment’s Impact on Employee Benefits Today)

But, for many business leaders, benefits advisors are key to helping navigate the waters. To do this effectively over the course of their career, they need trustworthy advisors. This is what makes the brokerage and advisor industry so valuable.

Looking back at the agency/brokerage business model, it too continues to evolve and adapt to the changes that are occurring all around it. And we can expect change to continue with President-elect Biden’s new administration. But what are those key changes that have impacted and will continue to impact businesses?

Clients Business Model and Expectations

Client’s businesses are reacting to the competitive marketplace, forcing them to adapt and evolve. This in turn sets the client’s expectations very high — perhaps too high that the performance cannot be met.

Over the past several years studying the market, it seems clients would prefer the following:

  • Fewer advisors handling them.
  • An advisor that understands their specific business and industry.
  • An advisor that understands the interrelated and interoperable components of the business (for example — benefits, compensation, human capital management, technology and regulatory environment are connected topics to one another).
  • An advisor that is looking to deliver to the client solutions that are faster than what they receive today, the experience was easier for the client to understand and put into practice and the outcome was better.
Regulatory Environment

Who could forget FASB 106, Non-Discrimination Testing rules in Cafeteria Section 125 Plans, or the Affordable Care Act? The list could go on and on.

These are new rules introduced by new presidential administrations. We should expect this trend to continue with a new incoming administration. The actions required from these new regulations are positive to the business in some instances and harmful in others.

The point here is that the rules continue to change at both the federal and state level. These laws are often complex and may lack clarity that advising the client requires thoughtful research and study.

Technology

Thirty years ago, if an advisor specialized in employee benefits, he or she could earn a comfortable living providing benefits to their client’s employees. Back then, the advisor would put together a request for proposal (RFP) and drop in mail, as in the United States Postal Service.

Today, the RFP process is largely electronic. Today, employees and individuals can shop for insurance products on-line. We also see more and more technology companies entering or attempting to enter the advisor space.

The enrollment process into benefit plans is also largely electronic. For employees, the plans they can select, personal information, contribution amounts, participating family members — can all be changed and updated electronically, even on a mobile phone.

For employers, EFT payments and ACH’s are largely a non-issue anymore, making electronic commerce fairly standard.

The key point here is that technology will continue to force processes to change, ultimately leading to faster decision making in the future.

Consolidation

For the brokerage agency, there are multiple layers to this conversation:

  • Competitors continue to consolidate. By growing, they can provide more resources to clients than they could as an independent or individual agency.
  • The insurance market also continues to consolidate which is leaving fewer choices for advisors.
  • Other key industries supplying products and services to the agency are also consolidating. We see this with pharmacy benefit management (PBM) companies, ancillary/worksite companies, and reinsurance companies, just to name a few.
  • Clients may be acquired, leaving the agency at risk of losing revenue.

The current value proposition advisors often share is that they bring a strategy or program that can save money for clients, or they bring a better program for the employees, or as an agency they can bring a total package of risk mitigation strategies since they consult on both property and casualty and employees’ benefits.

While this value proposition is not wrong and will resonate with a client, there is an alternative value proposition worth considering. The advisor’s definition of success with their client should not be built around measures that are time-sensitive.

For example, an advisor can save their client money for this upcoming year. This is because these metrics have a defined start and stop date, such as the fiscal year. Instead, the role of the advisor is to introduce strategies and tactics that result in their client having a sustainable business.

The actions and activities the advisor takes and the resources they bring should “Lead2Healthier” assets, business, and people and culture.

Advisors

The one constant this industry has faced is change.

Advisors should continue to embrace it, so they don’t become Polaroid.

But keep in mind, it is an extremely valued industry to so many employers who rely on their advisors. It truly is one of those industry’s that can and does perform well regardless of the macro forces that are impacting the economy — positively or negatively. Because what an advisor does everyday impacts people and that is truly a noble profession.

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Perry Braun is the executive director of Benefit Advisors Network (BAN) — a national network of independent employee benefits brokerage and consulting companies.

Congress Passes a Second COVID-19-Related Stimulus Package

After weeks of negotiations, Congress overwhelmingly passed a second COVID-19 stimulus package – the COVID-Related Tax Relief Act of 2020 (COVIDTRA) and the Taxpayer Certainty and Disaster Tax Relief Act of 2020 (TCDTR), both part of the Consolidated Appropriations Act, 2021 (CAA, 2021).  President Trump signed the bill into law on December 27, 2020.  The new stimulus package includes several employee benefits-related provisions relevant to health and welfare plans, as summarized below.  A provision on surprise medical billing (effective for plan years beginning in 2022) will be the subject of a future client alert. 

FFCRA Paid Leave

As the COVID-19 pandemic continues and the vaccine is unlikely to be available on a wide-scale basis in the next several months, the refundable payroll tax credits for emergency paid sick leave (EPSL) and extended family and medical leave (E-FMLA), which were enacted pursuant to the Families First Coronavirus Response Act, are extended through March 31, 2021.  Notably, only the tax credits are extended, which means compliance with the EPSL or E-FMLA requirements is voluntary for employers after December 31, 2020. 

The policy behind this may have been to incentivize employers to continue allowing employees in the middle of FFCRA leave as of January 1, 2021 to finish out, and be paid for, any remaining leave to which they would have otherwise been entitled.  The tax credit is only available for leave that would otherwise satisfy the FFCRA, had it remained in effect, i.e., if employees for whom the employer provides paid leave would otherwise meet the eligibility requirements under the FFCRA and did not use the full amount of EPSL or E-FMLA leave between April 1, 2020 and December 31, 2020.

Relief for Health Care and Dependent Care Flexible Spending Accounts

As many employees are approaching the end of the year with significantly more unused funds in their health FSA and/or dependent care assistance plan (DCAP) than usual due to COVID-19, the stimulus package provides employers with the option of amending their plans to allow the following:

  • Employers offering a DCAP or health FSA may allow participants to carry over all unused DCAP and health FSA contributions or benefits remaining at the end of the 2020 plan year to the 2021 plan year.
  • Employers offering a DCAP or health FSA may allow participants to carry over all unused DCAP and health FSA contributions or benefits remaining at the end of the 2021 plan year to the 2022 plan year.
  • Employers offering a DCAP or health FSA may extend the grace period for using any benefits or contributions remaining at the end of a plan year ending in 2020 or 2021 to 12 months after the end of the applicable plan year.
  • Similar to DCAPs, employers offering a health FSA may allow participants who cease participation during the 2020 or 2021 plan year to continue to be reimbursed from any unused benefits through the end of the plan year (and applicable grace period) in which participation ceased.  This is often referred to as a “spend down” provision when included in a traditional DCAP. 
  • Employers offering DCAPs may reimburse employees for dependent care expenses for children who turned 13 during the pandemic.  The relief applies to plan years with open enrollments that ended on or before January 31, 2020 (e.g., calendar year 2020 plans).  It also applies for the subsequent plan year (e.g., calendar year 2021 plans) to the extent the employee has a balance at the end of the 2020 plan year after any relief adopted by the employer, such as an extended grace period or carry over.  The relief allows the employer to substitute “age 14” for “age 13” for purposes of determining eligibility for reimbursement of a child’s expenses.  In general, DCAP eligibility ends at age 13, except in cases of mental or physical incapacity.
  • Employers offering a health FSA or DCAP may allow employees to make prospective election changes (subject to annual limitations) to their 2021 contributions without experiencing a change in status event.

The stimulus bill allows employers to retroactively amend the plan to take advantage of any of the relief described above; however, any amendment must be adopted no later than the “last day of the first calendar year beginning after the end of the plan year in which the amendment is effective.” The employer must also operate the plan consistent with the terms of the amendment in the interim between date the amendment is intended to be effective and when it is ultimately adopted by the plan. For calendar year plans, this means any changes to the 2020 plan year must be adopted on or before December 31, 2021 and any changes to the 2021 plan year must be adopted on or before December 31, 2022.

Employers who adopt any of the relief options must amend their cafeteria plan by the applicable deadline and communicate the changes to employees.

Conclusion

Employers should familiarize themselves with these changes and determine next steps.  Employers should also consider any state or local COVID-19 related leave requirements. If an employer has employees in a state or locality with mandatory COVID-19 related leave, the expiration of mandatory paid leave under the FFCRA does not relieve employers of their obligation under state law.  Finally, employers who intend to adopt any of the health FSA or DCAP related relief should communicate these changes to employees, operate the plan in accordance with these intended changes, and adopt the necessary amendments before the applicable timeframe. 

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About the Authors.  This alert was prepared by Marathas Barrow Weatherhead Lent LLP, a national law firm with recognized experts on the Affordable Care Act.  Contact Stacy Barrow or Nicole Quinn-Gato at sbarrow@marbarlaw.com or nquinngato@marbarlaw.com

IRS Releases PCORI Fee For Plan Years Ending Before October 1, 2021

The IRS has released Notice 2020-84, which sets the applicable PCORI fee for plan years ending between October 1, 2020, and September 30, 2021, at $2.66 per covered life.

As a reminder, the PCORI was established as part of the Affordable Care Act (ACA) to conduct research to evaluate the effectiveness of medical treatments, procedures, and strategies that treat, manage, diagnose or prevent illness or injury.  Under the ACA, most employer sponsors and insurers were required to pay PCORI fees until 2019 or 2020, as it only applied to plan years ending on or before September 30, 2019.  However, the PCORI fee was extended to plan years ending on or before September 30, 2029, as part of the Further Consolidated Appropriations Act, 2020. 

The amount of PCORI fees due by employer sponsors and insurers is based upon the number of covered lives under each “applicable self-insured health plan” and “specified health insurance policy” (as defined by regulations) and the plan or policy year end date.  The fee must be paid on or before July 31st each year.  The fees due by July 31, 2021 are for plan years ending in 2020 and are as follows:

  • For plan years ending between January 1, 2020 and September 30, 2020, the fee is $2.54 per covered life.
  • For plan years ending between October 1, 2020 and December 31, 2020, the fee is $2.66 per covered life.

Employers that sponsor self-insured group health plans must report and pay PCORI fees using the second quarter IRS Form 720, Quarterly Federal Excise Tax Return.  

The average number of covered lives for the plan year is generally calculated using the snapshot, snapshot factor, actual count, or Form 5500 method.  These counting methods will be described in more detail in a future alert as we approach the 2021 filing deadline.  Additionally, prior IRS guidance provided transition relief for employers who may not have anticipated that the PCORI fee would continue to apply after 2019.  For plan years ending between October 1, 2019, and September 30, 2020, employers may use any reasonable method for calculating the average number of covered lives so long as they apply that method throughout the year.

Insurance carriers are responsible for calculating and paying the PCORI fee for fully insured plans.  The employer is responsible for paying the fee on behalf of a self-insured plan, including an HRA.  In general, health FSAs are not subject to the PCORI fee.

Also note that because the PCORI fee is assessed on the plan sponsor of a self-insured plan, it generally should not be included in the premium equivalent rate that is developed for self-insured plans if the plan includes employee contributions.  However, an employer’s payment of PCORI fees is tax-deductible as an ordinary and necessary business expense. 

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About the Authors.  This alert was prepared by Marathas Barrow Weatherhead Lent LLP, a national law firm with recognized experts on the Affordable Care Act.  Contact Stacy Barrow or Nicole Quinn-Gato at sbarrow@marbarlaw.com or nquinngato@marbarlaw.com.